The second-hand marketplace Shoppers Express Anger Over Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for female and kids' apparel without notifying every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the platform withdrew an update to its shipping options following member complaints.
